Privacy Policy
Effective Date: September 2026
PHS HomeBuying (“PHS HomeBuying,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have regarding your information.
This Privacy Policy applies to phshomebuying.com and to forms, phone calls, emails, and text messages associated with PHS HomeBuying.
1. Information We Collect
Information You Provide Directly
When you submit a form, call us, text us, or email us, we may collect information such as your name, phone number, email address, mailing address, property address, and information about your property and your plans for selling it.
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including your IP address, browser type, device type, operating system, referring page, pages viewed, and the dates and times of your visits.
We may collect this information through cookies and similar technologies. You can disable cookies through your browser settings, although some features of the website may not function properly if cookies are disabled.
Information From Public and Third-Party Sources
We may obtain property records, tax records, ownership information, and other publicly available property information from county, state, municipal, or other public records and from third-party data providers.
2. How We Use Your Information
We may use the information we collect to:
- Respond to your inquiry and communicate with you about your property.
- Evaluate your property and your situation.
- Prepare, present, and discuss potential offers.
- Communicate with you about a potential or completed transaction.
- Send administrative and transactional communications.
- Send text messages when you have provided the required consent.
- Send marketing communications where you have separately consented to receive them.
- Improve our website, services, and customer experience.
- Maintain records of communications and consent.
- Comply with applicable laws and regulations.
- Protect our rights, property, and users.
3. Text Messaging and Mobile Information
If you provide your mobile phone number and consent to receive text messages, PHS HomeBuying may send you text messages related to your inquiry, property, transaction, or other communications for which you have provided consent.
Consent to receive text messages is not a condition of purchasing any property, selling your property, or receiving an offer.
Message and data rates may apply. Message frequency varies based on your interactions with PHS HomeBuying and the type of messages for which you have provided consent.
You may reply STOP at any time to opt out of text messages. You may reply HELP for assistance.
No mobile information will be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be sold, rented, or shared with third parties for their own marketing purposes. Information may be shared only with service providers and subcontractors that support our messaging program, such as our CRM, messaging provider, website provider, or other technology providers, and those parties are permitted to use the information only to provide services to us.
4. How We Share Information
We do not sell your personal information.
We may share information in the following limited circumstances:
Service Providers
We may share information with vendors and service providers that help us operate our business, including CRM platforms, messaging providers, email providers, website hosting providers, analytics providers, and other technology providers.
These providers may access information only as reasonably necessary to perform services for us and are expected to protect the information they receive.
Transaction-Related Parties
When necessary to evaluate, negotiate, or complete a real estate transaction, we may share relevant information with parties such as title companies, attorneys, escrow companies, inspectors, contractors, appraisers, lenders, prospective purchasers, or other parties involved in the transaction.
Legal Requirements
We may disclose information when required by law, subpoena, court order, government request, or other legal process. We may also disclose information when we believe it is reasonably necessary to protect our rights, safety, property, or the rights, safety, or property of others.
Business Transfers
If PHS HomeBuying is involved in a merger, acquisition, financing, restructuring, sale of assets, or other business transfer, personal information may be transferred as part of that transaction.
Mobile phone opt-in data and consent are excluded from the sharing described above except where sharing is necessary with service providers that operate or support our messaging program, as described in Section 3.
5. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business and transaction records, maintain records of consent and communication preferences, and comply with applicable legal and recordkeeping obligations.
Records of text messaging consent and opt-outs may be retained as required to demonstrate compliance with applicable laws and regulations.
6. Security
We use reasonable administrative, technical, and physical safeguards designed to protect the personal information we maintain.
However, no method of transmitting or storing information is completely secure. We cannot guarantee the absolute security of your information.
7. Your Choices and Rights
Text Messages
You may reply STOP to any text message to opt out of future text messages.
You may reply HELP for assistance.
You may unsubscribe from marketing emails by using the unsubscribe link included in the email or by contacting us directly.
Phone Calls
You may tell us during a call that you do not wish to receive future calls, and we will make reasonable efforts to honor your request.
Access, Correction, and Deletion
Depending on where you live and applicable law, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of personal information we maintain about you.
You may also have rights regarding certain forms of data sharing, targeted advertising, or other uses of your personal information.
To make a privacy-related request, contact us using the information provided in Section 12. We may need to verify your identity before processing certain requests.
8. Do Not Track
Our website does not currently respond to browser-based Do Not Track signals.
9. Third-Party Links
Our website may contain links to websites, services, or resources operated by third parties.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.
10. Children’s Privacy
Our website and services are not directed to children under the age of 16.
We do not knowingly collect personal information from children under 16. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to delete the information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make changes, we will update the Effective Date at the top of this Privacy Policy. Changes become effective when posted on this page unless otherwise stated.
12. Contact Us
PHS HomeBuying
Phone: (623) 462-3518
Email: [email protected]
Website: phshomebuying.com